Digital Download Version

The Trauma-Informed Care Toolkit is an essential resource for counsellors and organisations committed to supporting individuals affected by trauma. Designed for all staff, both clinical and non-clinical, it equips everyone from senior leadership to volunteers with the knowledge to foster safety, trust, and sensitivity in their interactions with clients.

The toolkit demystifies trauma, covering its types, symptoms, and psychological/physiological impacts, including the nervous system, neurobiology, Polyvagal Theory and the link between trauma and addiction. Readers will learn to recognise trauma responses, respond effectively to disclosures, and tailor care to avoid retraumatisation. Hands-on guidance in Trauma-Informed Practice helps staff to recognise when to offer direct support or refer onward, while also acknowledging the importance of support for staff and their own resilience. With implementation guidelines and organisational checklists, this toolkit helps embed trauma-informed principles and policies across all levels of an organisation, preventing retraumatisation and enhancing service delivery.

Digital Download Version, 86 pages.